Alejandro Rengifo

As I celebrate my one-year anniversary at Foundever, I am filled with a sense of pride and accomplishment. Over the past 12 months, I have undergone significant professional growth and development, transforming from a novice customer service agent to a confident and skilled professional.

When I first joined the operations, I was nervous but excited to take on the challenge. The comprehensive training program provided by the company helped me quickly get up to speed with the company’s systems, processes, and values.

As I settled into my role, I began to develop strong relationships with my colleagues and supervisors. The supportive and collaborative environment at this operation encouraged me to ask questions, seek feedback, and continuously improve my performance. Throughout the year, I have had numerous opportunities for growth and development. I have participated in training sessions, workshops, and coaching programs that have helped me enhance my communication, problem-solving, and leadership skills.

One of the most significant highlights of my journey has been the opportunity to take on additional responsibilities and contribute to special projects. This has not only broadened my experience but also given me a sense of ownership and accountability. As I look back on my first year, I am grateful for the experience and knowledge gained. I am proud of the progress I have made and excited to see what the future holds. I am confident that the skills and expertise I have developed will enable me to continue making a positive impact and drive my continued growth.