Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Erika Kristina Fiser

Customer serviceRomania

My journey with Foundever began on January 8, 2024. At first, I was quite anxious because I had no prior experience in customer service. However, from day one, I was impressed by the support and…

Camilla Jørgensen

DenmarkHuman Resources

I joined Foundever in May 2021. Since then, I’ve moved from Agent → Supervisor → Engagement Specialist (my current – and favourite – role). I originally applied for a different team, but as a solo…

Diana Martinez De Paz

Customer serviceMexico

I have a fabulous life in my little town, but I found the love of my life and we started a plan. We wanted to live together, and everything was fine until I left my…

Yoshio Reyes Sanchez

MexicoOperations

Mi historia en Foundever Aunque llevo apenas tres meses en Foundever, puedo decir con sinceridad que ha sido una experiencia transformadora. Desde el primer día, me encontré con un ambiente cálido, profesional y lleno de…

Michele Bernreiter

Costa RicaManagement

I began my journey with Foundever in 2020 as a Customer Representative. From day one, I truly enjoyed helping customers and resolving their concerns. However, I was eager to grow professionally and take on new…

JANJAN LACSAO

Customer servicePhilippines

Hello Mabuhay! I just wanted to share my story when I entered the BPO industry. At first, I hesitated to work in a call center because of some stories I heard before. But everything changed…

Luisa Nunez

ColombiaCustomer service

I am a brand new mom, and it was becoming kind of hard performing both roles, mom and employee, at the same time. When I got here, everything changed. I have received plenty of help…

Katterin Carrero Rincon

ColombiaOperations

My journey at Foundever started back in 2019 when I became part of the company. It was great to work there as a Customer Service Representative. A couple of months later, Foundever opened a position…

Leonel Martinez

Customer serviceSpain

Empecé mi camino con Foundever hace unos dos años. En ese tiempo, solo tenía un par de amigos en la ciudad. Como todos, comencé con la esperanza de encontrar un buen trabajo, pero la fortuna…