Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Mary Avellaneda

ManagementMexico

Hi! My name is Mary Avellaneda. I am Colombian and 32 years old. I joined Foundever in 2017 as an Agent in Bogotá, Colombia, for a financial campaign. Foundever was my first BPO experience, so…

Laura Rodríguez

AISpain

My story with Foundever began in April 2018, stepping in as a Sales & Bidding Intern. It’s hard to believe how far I’ve come in such a short time! It’s been six years since then,…

Lorenz Adato

OperationsPhilippines

My life is a testament to the fact that every decision we make has the power to shape who we are and who we become. My early years were plagued by bad choices that almost…

Dominique Reis

MarketingPortugal

My Foundever story begins when I joined as a recruiter in 2017. Fast forward through eighteen whirlwind months, and voilà, I found myself wearing the hat of a Recruitment Coordinator. My curiosity didn’t stop there;…

Heather Hughes

Customer serviceUnited States

In the summer of 2022, my husband and I were driving the struggle bus and headed straight for being homeless. See, 2020 and the first half of 2021 we were doing ok! Back then I…

John Cartwright

CorporateUnited Kingdom

Over the last eighteen years at Foundever, I’ve navigated a journey of professional growth and transformation, shaped by dedication, learning, and the guidance of remarkable mentors and leaders in our industry. My career began in…

Carine Mac Farren

FranceManagement

Bonjour,  Je suis arrivée chez Foundever il y a déjà un peu plus de 15 ans. J’ai commencé en tant que conseillère clientèle pour un leader de l’énergie. Très vite j’ai été formé sur du…

Arlene Miranda

Customer servicePhilippines

Five years ago, I embarked on a journey that would test my strength, patience, and resilience. As a mother of two beautiful kids and a wife to an Overseas Filipino Worker (OFW), I knew the…

Ann Liu

OperationsUnited States

I joined Foundever in November 2016, initially viewing it as a stepping stone—a chance to complete the paid training before moving on. However, life had other plans when my husband lost his job, and I…