For 12 years, I didn’t know if I’d be able to work again, due to health issues. I was always skeptical of “work-at-home” jobs.
As time went on, I felt myself withering away. I lost the desire to do some of my hobbies that I had been doing for 30 years or more. I was feeling very unproductive. Also, I went through several bouts of depression.
I became withdrawn, not talking to anyone (except my immediate family), and not going anywhere unless I absolutely had to. While the latter is still true, I found a new family with Sykes/Sitel/Foundever.
I can be myself and talk about all kinds of things, knowing that my fellow agents, coaches, and team leads actually listen to me. I’ve never been put down or disrespected. There are tons of people who support me on the job and in real life.
I don’t know where I’ll be in 20 years. However, for now, I can sum up how I feel about Foundever in three words: I am home.