I began my journey as an agent with Sykes, and I entered with the mindset that I wouldn’t be a CSR for long. Three months later, I was promoted to an OJT Coach for approximately six months, then a Senior Client Advocate for four months, and eventually, a Team Leader for almost a year. This is a fantastic company for advancement and offers numerous developmental opportunities. ‘Never settle for anything less, you can achieve anything you set your mind to.’
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