Jessica Wardwell

My #FoundeverLife was a tapestry woven with threads of empowerment, boundless gratitude, and a dash of delightful chaos. I arrived at Foundever as a vibrant soul with a fire in my belly and a yearning to make a difference. I was ready to thrive, not just survive.

Foundever didn’t just hired me; they invested in me. They didn’t just give me a job; they offered me a career. From the get-go, Foundever championed my growth, offering cutting-edge training and robust development programs. They recognized my potential to ignite others and empowered me with the skills to become a formidable mentor and a visionary leader.

My happiest moment, a moment that still sends shivers of exhilaration down my spine, was when I was approved to be part of the pilot for the Resolution Desk. This wasn’t just a new role; it was a launchpad. It propelled me to strive for an extraordinary customer experience. I became a solution architect, meticulously crafting steps to get customers back to business, impacting their lives abundantly. Each resolved issue wasn’t just a closed case; it was a human being I had helped, a problem I had conquered.

The most influential person in my Foundever journey was undoubtedly Michael Chandler, a Team Lead in Morristown, TN. Michael wasn’t just a manager; he was a catalyst for greatness. He saw the unleashed potential within me and nurtured it with unwavering support and insightful guidance. He challenged me, encouraged me, and celebrated my victories, big and small. He was the anchor that kept me grounded while simultaneously being the wind beneath my wings.

My #FoundeverLife was a kaleidoscope of experiences. It was about the empowerment I felt every time I guided an agent through a complex issue, seeing their confidence soar. It was about the satisfaction of reaching my career goals, goals that Foundever had helped me define and achieve. But it wasn’t just about my career; Foundever also had a profound impact on me personally. It was a place where I felt valued, where my unique skill set was not just tolerated but celebrated.

The little moments, the ones that truly nourished my soul, were the unexpected encounters. Seeing agents I had mentored flourish and exceed expectations was a constant source of joy. And then there were the moments that brought a smile to my face and warmth to my heart – the agents I had trained as a Flex Facilitator who, having left Foundever, returned to one of our Clients and sought me out. They would thank me, their eyes shining with gratitude, for the fundamental skills I had imparted—skills that had not only led them back to Foundever and Intuit but had also helped them meet their own personal goals. It was a testament to the lasting impact Foundever had—not just on me, but on the lives of so many others.

Foundever wasn’t just a company; it was a community, a place where I was given the opportunity to shine, to use my distinct skill set to make a difference. It was a place where humor was encouraged, where gratitude flowed freely, and where I was constantly reminded of the transformative power of working for a company that truly believes in its people. Thank you, Foundever, for this incredible journey, for empowering me, for helping me reach for the stars, and for allowing me to be a part of something truly extraordinary.