Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Foundever stories

Our people create extraordinary global experiences. Explore their personal journeys, individual contributions, and the lasting impact they make on customers every day.

Heather Hughes

Customer serviceUnited States

In the summer of 2022, my husband and I were driving the struggle bus and headed straight for being homeless. See, 2020 and the first half of 2021 we were doing ok! Back then I…

John Cartwright

CorporateUnited Kingdom

Over the last eighteen years at Foundever, I’ve navigated a journey of professional growth and transformation, shaped by dedication, learning, and the guidance of remarkable mentors and leaders in our industry. My career began in…

Carine Mac Farren

FranceManagement

Bonjour,  Je suis arrivée chez Foundever il y a déjà un peu plus de 15 ans. J’ai commencé en tant que conseillère clientèle pour un leader de l’énergie. Très vite j’ai été formé sur du…

Arlene Miranda

Customer servicePhilippines

Five years ago, I embarked on a journey that would test my strength, patience, and resilience. As a mother of two beautiful kids and a wife to an Overseas Filipino Worker (OFW), I knew the…

Ann Liu

OperationsUnited States

I joined Foundever in November 2016, initially viewing it as a stepping stone—a chance to complete the paid training before moving on. However, life had other plans when my husband lost his job, and I…

Nathi Siyengo

People and cultureSouth Africa

My story with Foundever in my mind is a such a dream come true and I’ve had a lot of amazing things happen to me within a period of close to 7 months. I am…

Jean-Baptiste Ranvier

FrancePeople and culture

Mon histoire avec Foundever a commencé il y a 10 ans, en 2014 à Paris, en tant que Social Media Manager au sein de la filière digitale de Foundever, au moment où l’entreprise voulait réinventer…

Sherwin Dona

OperationsPhilippines

Starting out as an agent at Foundever, I quickly immersed myself in understanding customer needs and refining my skills. Within just a year, my dedication and hard work were recognized, and I was promoted to…

Joshua Christian Lagasca

Customer servicePhilippines

Hi, I’m Joshua Christian Lagasca, but you can call me “Josh.” I started working at Foundever two years ago. It’s been quite a journey working here at one of the most well-known BPO companies in…